phenomenal trip! well planned. only 1 small glitch with a flight that was not confirmed by either our travel agency or the local company they had contracted in luang prabang. it was sorted out (with some minor inconvenience). guides and drivers all excellent. all hotels wonderful with the exception of the... Read more
We just returned from our Asia trip and we wanted to say thank you to our travel agent. From the start of planning our trip almost 9 months ago until the last minute changes, our agent was very responsive and quickly answered all of our questions. All guides were punctual with pickups and all was arranged as per... Read more
From the moment I fired off a tentative enquiry to the final day of the trip, Zicasso, through this travel company, has been really fantastic. They tailor-made our trip to Myanmar for us, to include everything we wanted, plus more to make the journey even more memorable. The guides they used were friendly,... Read more
This was one of the best trips we have ever taken. Trip itinerary by our travel agency was meticulously planned and flawlessly executed. All hotels we stayed at were top of the line and site seeing arrangements included variety of destinations in each of the countries we visited. All the guides were very... Read more
Working with this travel agent was a breeze. I had done some research on Vietnam, and she added some suggestions, and we came up with a great itinerary. I felt comfortable picking and choosing what was suggested and never felt any pressure from them. It felt like their goal was to please me and make my life easier... Read more
The experience, although challenging at times, was wonderful. We learned a lot, particularly from our guides. Our travel agency was great and, except for a slight hiccup when we first landed in Bangkok (there was no one to meet us), the logistics of the trip were seamless and we were able to see and do what we... Read more
Guides were very competent in their local areas. But only two of our four guides were qualified as bike guides. All arrangements worked smoothly even though we didn't know of some events in advance, such as a person to meet us for transfer in Bangkok airport or Cambodia circus or NY eve party but this was perhaps... Read more
Overall a very nicely organized trip. As I had indicated while planning, I would have preferred to have a little extra free time as we are well traveled and can usually manage without a guide all the time.
Overall, however, the accomodations were nice and the guides were very helpful Read more
Outside of the safaris that I have done(as they are entirely different), this was the best trip I have ever done. This was my 28th country. The trip was put together to enable me to do things that I really appreciate. I said that I really love hand-made things so I visited: silk weaving, lotus weaving, silver... Read more
our trip to myanmar was a fascinating one..........the guides, drivers and boatmen were kind, knowledgeable and very, very helpful. each guide was unique; offering to make it possible for us to see and experience the very things we were most interested in............
Our agent created another magnificent trip for us! Myanmar was amazing. Our hotels were beautiful so plan extra days to relax and enjoy the facilities! The river cruise from Bagan to Mandalay was amazing. The crew took such great care of us. They anticipated our every desire. The last night they performed for... Read more
We had a great trip.............quite interesting. Our travel agency did a superb accommodating job. For the most part the guides chosen were outstanding. Our hotels were superb with exception of the hotel in Bagan. This place is in need of an update. The only other negative was in a couple of cases were held... Read more
From the first contact, staff were friendly, responsive and went out of their way to provide personalized service. They helped with an itinerary based on my interests and were able to describe activities sometimes from firsthand experience. I appreciated their Eco-friendly approach. I would definitely use them... Read more
We are so happy that we hired this travel agency for our Southeast Asia trip to Myanmar, Laos and Cambodia. They made the joy of travel as we preferred, completely worry-free! They took care of all details whether it was suggesting an itinerary, arranging transportation, or providing visa guidance. Both the email... Read more
I very much enjoyed my trip. I have no comments on how things need to be improved, everything was perfect. I was very impressed with the economical cost of our trip, the food that was included, the quality of our hotels and our guides. Our guides went out of their way to make sure we saw things that were not even... Read more
The trip was fantastic! Working with our agent at this travel company was a pleasure. She listened to my criteria for the trip, and after a few discussions she formulated the perfect honeymoon for my wife and me. The entire process was seamless. Everyone associated with the implementation of the trip was... Read more
It was a great trip! It was well organized and we always had our guide waiting for us at the airport. All the guides were good and the variety of activities was excellent. I wouldn't have changed anything. We loved the pace of the trip also. There was never a dull moment but it also was not too busy that we were... Read more
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