All in all I thought the trip was VERY nice. Wish we would've spent more time in Scotland, but since it was a shorter trip than normal we did the best we good. Everyone was really good about responding back to us on a VERY timely manner which was also VERY helpful. My husband and I really appreciated the attention... Read more
I was very disappointed in our travel agency's overall performance on how they setup and coordinated my trip to London and Scotland. Prior to the trip they spoke about how important it was to have everything coordinated properly, but when we were on the trip they kept changing things which made it incredibly hard... Read more
Once we were in Scotland there were a couple unanticipated glitches that were minor but annoying. To me its never about the bumps in the road but how those bumps are handled. Our contact responded to my emails literally within 3 minutes. Spectacular! Then she took care of the glitches.
This travel company planned a 17 day trip to Ireland, Edinburgh, London and Paris for my husband and me in September 2017. We have very mixed reviews about this company, given that promised hotels on the itinerary were not included in the trip, time frames for accomplishing touring were severely underestimated (so... Read more
This trip was a dream of two best friends for a long time. Visiting Scotland and Ireland to see castles, abbeys and the beautiful countrysides was beyond our wildest dreams. During the initial planning, our travel agent reached out to us to enable him the opportunity to provide us with the kind of vacation we... Read more
Our travel company was quite efficient in planning our trip, thanks our travel agent. She was prompt in answering my queries especially my concerns as to train drop off / hotels locations so as to minimize finding and getting to the respective hotels outside of the CIE 1 week coach tour. In fact the hotels were... Read more
Our travel agency did a great job. They developed a thorough understanding of our interests and needs, to produce a very good itinerary. There were no glitches. Every tour guide was on time, on date. Every reservation -trains, rental cars, hotels, B&B's, etc. - was timely and correct. In short, no... Read more
Very impressed and appreciative of this travel company. This travel agent is extremely friendly, listened to our wants and provided a very tailored itinerary. It was a pleasure to work with this company during the planning process to refine the itinerary and we always found them responsive when we called. The... Read more
Our travel agency was very thorough and responded quickly to our initial enquiry and to all subsequent emails. They arranged a tour that met all of our expectations,, from the arrival and greeting by our guide and driver, to most exquisite accommodation and wonderful hospitality and dinners. I would definitely... Read more
We had a very nice trip touring the coastline of Scotland. The trip was put together less then 2 months before our departure and not fully confirmed less then 30 days. Was taking my daughter for a semester abroad at the University of Edinburgh and decided to take a 10 day trip to see Scotland. We were very... Read more
Great help in planning the trip and setting an aggressive schedule to see as much of Ireland as possible in 7 days. Our travel agents were great and responsive to our questions, tweaks in the itinerary, and customizing the plan for our foursome.
We did have trouble with the rental car as it had a automatic... Read more
Overall, we had a very good trip and feel we received good value for our money. There were a few hiccups in our early planning/communication and also in our final planning. We tried to ask all the questions we could think of and a few we didn't consider which gave us some minor surprises during our trip. But there... Read more
These travel agents did a great job of listening to what we like to do and designed a great trip around that. All of the places we stayed were outstanding, and the driver they hired was excellent. We really enjoyed our trip to Scotland, and would highly recommend this travel company to plan a vacation. Read more
We had a very lovely trip and overall had a great time. This is a smaller size company, and they know their business. They did a really exceptional job with tours in Belfast and with Ashford Castle arrangements. I would have rated them higher, but we had some difficulties during the planning stages getting... Read more
The trip was very well planned. They gave us the very best information on sights to see. We were disappointed with the hikes however. Our guides were not familiar with the hikes they lead so we got some very poor hikes. Maybe there are no hikes that are that good for our level in Scotland. The John Muir segment we... Read more
This travel company helped us with our first trip to Scotland. We didn't have a lot of time and had very specific things we wanted to see in our short visit, so our travel company took our wishes and built us one of the best trips we've ever had. Everything was perfect - the hotels, the restaurants, the sights...... Read more
The overall trip was exactly what we'd hoped it would be for celebrating our 20th wedding anniversary. Actually, it was ever *better* than we'd imagined! We are so happy with the whole experience. The planning of the trip with this travel company was easy and they gave us a very reasonable and competitive offer... Read more
Considering our problems with earlier Zicasso agents, our travel company did a fantastic job in a short amount of time. We really appreciate our agent's individual attention and all the efforts of everyone. We had our son, Aaron G, do most of the planning as he's the father of the two boys. This was his first... Read more
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