We could not have been more pleased with the travel company. Our experience with them was exceptionally positive. You often read about companies commitment to customer service, but this travel company truly lives it, and we saw that in every interaction with them. We worked with Jacqui to develop our itinerary, and... Read more
The trip was great. We went to see wildlife, scenery, and history and got to see all three. Milandi at the travel agency was excellent to work with. She was very patient as we went through the fine details of planning the trip, was very responsive, and set up a great vacation for us.
What was most-impressive was the time the people at this Africa safari tour operator took to speak with both my wife and me individually to determine what would be the best trip to meet our needs. It was a tailor-made vacation, which was tweaked along the way to make it exactly what we wanted. Plus they provided a... Read more
Rwanda was our highlight and we would not have even considered it if it wasn't for our awesome African safari travel company and Alana. Based on our needs, she made a ton of recommendations, rather than just accommodating what we wanted. Her expertise was crucial. Read more
Zicasso was great because it gave us the option to choose from 3 different travel companies. We felt that the best company, with the best prices and options, and superb customer service was this South Africa safari company!! The owner of the company, whom is located in the US, replied to me within an hour to tell... Read more
This travel company was superb, provided advice as to right hotels and restaurants. Richard of this travel company was extremely knowledgeable and his suggestions were spot on point. also, negotiated great rates at all properties. I highly recommend them for any travel in Africa Read more
Sorry for the delay, we are getting back to reality over here. The trip was amazing. Everything went as planned and very smooth. The South African people are very nice and hospitable. Pierre was great, we really liked him and had a wonderful time. The Cape Grace was perfectly situated in the... Read more
This African safari tour operator did an excellent job in listening to what we wanted and helping us plan our trip. Alana is extremely knowledgeable about southern Africa and gave us great advice. We've taken many interesting and exotic trips over the years, but both agree, this was the best trip EVER! Read more
Richard at this African safari company truly made our trip an unforgettable experience. The locations he booked for us were all perfect. All of our reservations and transfers were flawless. We were truly impressed with the service we received from this African safari companyand we hope to work with them again! Read more
We used Karin from this Africa / Botswana safari tour company. She spent a lot of time with us and helped tremendously in planning our trip, as we had never been to Africa. We wanted something special to celebrate our anniversary and she made it happen. Three of the places we stayed had da very special and private... Read more
We are glad that we had this South Africa safari tour operator to help us with our plans. Although we arranged our own flights in and out of Vic Falls, all of our transfers were professional and on time. We especially appreciated them when crossing the Botswana/Zimbabwe border, which may have been "tricky" on our own... Read more
Excellent. This African safari company and their travel specialist, Elizabeth made arrangements through &Beyond, and each of the places we visited was better than the last -- an amazing excursion.
How did you find out about Zicasso?
We first read about Zicasso in a Frommer's guide to Australia... Read more
Working with our travel planner at this African safari tour operator was a great experience. We started Jan 10 and after numberous emails, phone calls, recommendations, revisions over 2 week period we were very satisfied that our trip would be exactly what we wanted.
However, they did not stop working after... Read more
I am writing to unconditionally recommend the services of this travel company so that you may have the same exceptional experience that I was lucky enough to have by utilizing the services of this South Africa safari tour company. As a piece of background before the details of this letter, it is... Read more
This African safari tour operator does not offer cookie-cutter tours. It created a personalized, customized itinerary just for us. We were not assigned to some assistant; we worked directly with the president of the company (a native South African who now lives in my home city), exchanging close to 50 e-mails as we... Read more
The trip was managed extremely well from the moment we landed in South Africa to the time we departed. Everyone that we were supposed to meet were on time and acted in a very professional manner. The overall recommendations from our agent were spot on in terms of meeting and mostly exceeding our expectations. Would... Read more
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