My husband and I were very impressed with the level of service and organization of the travel company for our trip to Switzerland. Their quick response to our emails and messages before and especially during our trip made us feel personally attended. We had a great time and are looking forward to planning another trip... Read more
I couldn’t have asked for a better travel company or better customer service. The travel company is really outstanding to work with. From the beginning planning stages with our travel consultant, through the detailed stages with our second travel consultant, they listened to our requests, addressed every question... Read more
This is our third time using Zicasso. Let's say that the 3rd time was not a charm. From the beginning, the travel agent was not as responsive as our previous ones from Zicasso. This should’ve been a clue but we tried to give the agent the benefit of the doubt.
Our great memories are now tainted with the bad... Read more
We had a wonderful trip and it is 100% to the credit of this travel team. They were meticulous in finding out the personal preferences of our family and created an itinerary that was perfect for us. The hotels and restaurants were fabulous and they paid attention to even the most minute detail. Throughout our trip we... Read more
Switzerland was amazing. It is a beautiful country with stunning scenery and mountains. The towns are quaint and the food is good. We loved Grindewald and Zermatt in particular. This tour company did a good job of coordinating our trip and were IMMENSELY helpful when our flight plans were messed up by the... Read more
This trip to Switzerland was the best conceived and organized trip I have ever taken. The company chose where we would visit and the many details that ensured our comfort on the way. The airport VIP service was flawless. Each of the half dozen hotels we stayed in where well chosen. Restaurant reservations, skeet... Read more
The travel company planned a lovely trip through northern Italy, the Swiss Alps, and Paris for me and my two sisters. The various private and small group tours were all very good. The hotels throughout the trip were in superb locations. The travel company took care of transfer arrangements, as well as train tickets... Read more
Switzerland is a beautiful country with friendly people who make you feel welcome. The trains make it easy to get anywhere and they are clean and comfortable. There are more mountains than you can imagine. And things are clean! This travel team was easy to work with and planned the trip with many options. ... Read more
The trip was meticulously planned all went smoothly. Individual attention was very useful at points. In particular the final day at the airport. Staff was always on hand for questions or concerns. They even helped change itinerary while on the trip as needs changed. Would highly recommend to others. Read more
We worked with our travel specialist to plan our family vacation to Geneva, Switzerland and Paris, France. Our travel specialist was able to book excursions that I was not able to do. She was amazing and answered all of my questions. Each day on our vacation, we were sent an email telling us where to meet and what... Read more
In June, I located the travel company by using the Zicasso website. I was looking for a company that would plan an upscale private tour through Switzerland, Austria and the Czech Republic. I gave this travel company a list of the tours and sites that I wished to visit along with approximate travel dates. The... Read more
The trip was perfect. We landed at Zürich and our driver was there waiting for us with an S class Mercedes sedan. The hotel was very fine. Each day after the first was better than the previous day. The guides arranged by the travel company in every city were knowledgeable, spoke good English, and met us on time per... Read more
Good experience planning and implementing the trip. Impressed with timely communication all the way from early stages to the end of trip. Company was able to accommodate my needs and what I wanted to focus as part of the trip, and not what most tourists would want. My sincere thanks to our travel specialists for their... Read more
The trip was excellent! We enjoyed all activities and would love to go back. The travel company was outstanding and provided detailed information about each stop that we made on this journey. It was like having a personal guide for every day but allowed us independent choices. The daily emails from the company... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.