All arrangements were excellent with a minimum amount of "tour / driver guide" frustration. I would certainly use this travel company again ... and would have no problem recommending them to friends and colleagues. Read more
We had a wonderful time on the trip, and we thought our travel company did a very good job. We had four tour guides in different cities, and all were excellent. We had the same guide in Florence for 3 days, and she was fantastic. She was knowledgeable, friendly, and personable. Her English was excellent. Our tour... Read more
The people at this travel company did a wonderful job of setting up our short tour of Switzerland last month. We extended our time in Switzerland after completing a tour with a tour company and this company gave us a great itinerary to see more of Switzerland. The accommodations they set up for us were all... Read more
The initial experience was good when planning the trip. There were some snafus in getting our materials and itinerary to us. They made the determination to send the information in 2 packets instead of to each of us (5). It would have been helpful to know that in advance, and one friends information was included... Read more
Our trip was truly a trip of a lifetime. We absolutely loved our time in each location.
Paris: We adored our guide and were slightly sad when we didn't get to see her one day. Our guide on Notre Dame was wonderful but for our group may have been a little too in depth. She likely would appeal best to people... Read more
Excellent service from start to finish. These travel agents helped with the initial trip planning. They were mindful of the trip budget and perfectly tailored the trip to all of our travelers needs. They were incredibly responsive to all requests or feedback immediately. This attention to detail continued after the... Read more
The Switzerland part of the trip was gorgeous, Austria was pretty, but more of a city visit. I would like to rate this company as 4.0 because the hotels accommodations were top notch. The tour guides were well versed in English, easy to speak with and knew the area, and they were able to answer our questions... Read more
saving the day!! Our travel agent and her team were over-the-top excellent!! Not only was the entire trip planned with great detail, they provided us with all of the rail passes, lift tickets and excursion passes in organized packets that made each day lincredibly simple and organized. Their input during the trip... Read more
at 68 years of age, I can say that this was my best trip ever. And not solely because the venues were great: Paris, Switzerland and Austria. It was made a wonderful trip due to the detailed planning and scheduling of these travel agents. Not only were all hotels and venues excellent, our travel arrangements were... Read more
The trip was everything we wanted and expected. Guides were knowledgeable and friendly. Hotels were comfortable and convenient. My questions during the trip were answered quickly and completely. Planning the trip was easy and recommendations were appropriate. Changes were accommodated. Overall we were very... Read more
We had a great time in Europe and everything went according to plan. The tours that were lined up for us in Paris, Lake Como, Venice. and Rome we're absolutely wonderful. Tour guides were very professional, fun, and happily willing to serve us in navigating the city or area. The transfers from airport to hotel and... Read more
We recently used this travel company for a 10 night trip to Germany and Switzerland for our Anniversary. We were very pleased with their service and the arrangements. They took the time to determine what our interests were and worked with us on which sights and activities we wanted on our daily activities. We... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.