This travel team put together an excellent itinerary that exceeded our expectations. Guides were knowledgeable and personable. Accommodations were outstanding. The trip planner at this travel company checked in on us regularly to make sure that all our needs were met. It was a memorable, in all the best ways,... Read more
All of the arrangements made by this travel agency were great. We were always met as expected by guides and drivers. The hotels that the agency arranged for us were really, really nice - boutique hotels in great locations in Ho Chi Minh City and Hanoi, and a great resort in Siem Reap. Likewise both boat tours - on the... Read more
We loved our trip to Vietnam and Cambodia. We appreciated the sites we visited, the supportive arrangements, and the facilities. But here are things we especially liked that stand out in our travel company experience.
We just returned from a fantastic, memorable journey to Vietnam beautifully organized by the travel company. It was a perfect balance of activity including cooking classes, motorcycle outings, dance, boat rides, historical tours and on and on. To the extent that one becomes familiar with a culture in such a short... Read more
This travel company provided exceptional customer service. Their communication was prompt, detailed and helpful in planning a fabulous two week trip for our family of 6 travelling to Vietnam for the first time. They gave us good advice with relation to hotel bookings, cities to visit and provided excellent local... Read more
This travel team provided a custom trip that was perfect in every detail. They reached out several times while I was in country to make sure the trip was going smoothly. All guides and accommodations were great. I would definitely recommend them and will use them again when going back to southeast Asia. Read more
Our trip coordinator based in Hanoi was superb. She was responsive to our requests, lining up the perfect trip and accommodations during our 14 day stay in Vietnam, Laos, and Cambodia. Our transfers and flights went off without a hitch and we always felt well taken care of. Read more
Very pleased with trip. Have no hesitation in recommending the company to fellow travelers. Impressed with - Company ethos and integrity (gave a refund when we declined excursions or changed room categories) - Service (transfers, guides, cars, drivers) - Responsiveness But they can/should... Read more
Our travel specialists planned a wonderful 15 day trip of Vietnam, Laos and Cambodia. The places they chose for a first time visit were perfect and the tour guides and drivers were experienced and professional. it was a perfect blend of adventure and relaxation. Would highly recommend a Southeast Asian trip with this... Read more
We had an amazing trip. Pretty much faultless, everything was easy and very well organised and any small thing that we wanted addressing throughout the holiday was actioned immediately. Our travel specialist was great and frequently checked in as well throughout the holiday. Before the holiday our travel specialist... Read more
I was told about Zicasso through a friend. I inquired about a trip and that’s how I was introduced to my travel specialist with this travel company. Booked my 16 day honeymoon with the travel company and it was everything I thought it would be and more. The experience was great and working with my travel specialist... Read more
Overall the trip was great! We had a blast doing many of the activities that we planned. It felt like we had a good mix of sight seeing while still feeling very relaxed. We really enjoyed the private tours, allowing us to dictate the tour a little more and focus on the stuff we find most important or interesting. Read more
This trip was fantastic! Our travel specialist at the travel company communicated with us via email easily and clearly. We went through several iterations of our itinerary to fine tune it to exactly what we were looking for. Our travel specialist was happy to adjust our travel plans in terms of locations, hotels, and... Read more
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