This was truly the trip of a lifetime. This travel company and our tour guides were absolutely unbelievable. All of the work and thinking was taken care of by this travel company and guides so that all we had to focus on was having an amazing time and enjoying ourselves. I would highly recommend this travel company... Read more
Overall, it was a satisfying experience. Guides and hotel accommodations everywhere were superb. Airline travel within Vietnam went without any glitch. only problem was Bus transportation. Bus was small to hold luggage of 14 people with two pieces each and a carryon. On very first day , a/c quit in the middle... Read more
At first, I wanted to visit Vietnam but I didn't know exactly where in the country I should go with my limited time. This tour company helped me narrow down my interests and made wonderful suggestions. The travel planner and I went communicated through several emails and a couple of phone calls to narrow down the... Read more
My son and I were extremely satisfied with our trip and the travel company. From start to finish the trip was a success. Our travel consultant was a pleasure to work with. He demonstrated professionalism throughout and was helpful and responsive to all our questions. We had wanted our trip to include a number of... Read more
It was an amazing experience. I am so happy we chose Zicasso, they connected us with the two top travel agencies in Vietnam for us to choose from. Our choice, this travel company, was everything we expected and more. We had a fantastic time in Vietnam thanks to the company and his owner planning of our 25th... Read more
We had a terrific trip but I feel compelled to only give this tour company four stars because of the difficulties we had in the planning stage. We quickly signed a contract with them based on an itinerary and hotels they proposed and then they told us that most of them were booked and offered alternatives, some of... Read more
The director of the company, (our trip planner was exceptional . He worked very hard and communicated with me with details. He was able to put a customized tour on very short notice during the busy holiday season. All the tours, guides, and hotels were magnificent. Read more
We had an incredible trip to Vietnam. Our travel specialist and the entire team were top notch in planning and execution. We highly recommend this travel company and plan to use them again for future trips to Asia. Read more
Overall, the trip was very enjoyable and we couldn't have done so much in such a short period of time without the planning of this travel company. Unfortunately, there were also several glaring deficiencies which detracted from the experience. Of the five travel guides we were originally scheduled to have... Read more
This travel team put together an excellent itinerary that exceeded our expectations. Guides were knowledgeable and personable. Accommodations were outstanding. The trip planner at this travel company checked in on us regularly to make sure that all our needs were met. It was a memorable, in all the best ways,... Read more
All of the arrangements made by this travel agency were great. We were always met as expected by guides and drivers. The hotels that the agency arranged for us were really, really nice - boutique hotels in great locations in Ho Chi Minh City and Hanoi, and a great resort in Siem Reap. Likewise both boat tours - on the... Read more
We loved our trip to Vietnam and Cambodia. We appreciated the sites we visited, the supportive arrangements, and the facilities. But here are things we especially liked that stand out in our travel company experience.
We just returned from a fantastic, memorable journey to Vietnam beautifully organized by the travel company. It was a perfect balance of activity including cooking classes, motorcycle outings, dance, boat rides, historical tours and on and on. To the extent that one becomes familiar with a culture in such a short... Read more
This travel company provided exceptional customer service. Their communication was prompt, detailed and helpful in planning a fabulous two week trip for our family of 6 travelling to Vietnam for the first time. They gave us good advice with relation to hotel bookings, cities to visit and provided excellent local... Read more
This travel team provided a custom trip that was perfect in every detail. They reached out several times while I was in country to make sure the trip was going smoothly. All guides and accommodations were great. I would definitely recommend them and will use them again when going back to southeast Asia. Read more
Our trip coordinator based in Hanoi was superb. She was responsive to our requests, lining up the perfect trip and accommodations during our 14 day stay in Vietnam, Laos, and Cambodia. Our transfers and flights went off without a hitch and we always felt well taken care of. Read more
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