Africa Honeymoon Safari Review: South Africa, Sabi Sands Game Reserve, Cape Town, Winelands, Local Cuisine

If we could do anything differently, we'd try to spend even more time in the Bushveld. Four days in Cape Town provided a full experience, but extra days would've filled up. The few days we spent near the Drakensberg mountains were nice, but that'd be a nicer destination in slightly warmer months; for a trip in August or September like ours, I'd recommend spending time elsewhere instead.

TRAVEL COMPANY COMMENTS:

Thank you very much for your feedback. We take every comment seriously and look into every issue that did not sit well with our travelers. I would like to provide comments on the points you addressed in your review.

Domestic Air Tickets - It is important that we have the proper coordination of flights and land services.  For this reason, we always prefer to have our associates book domestic flights. We had originally given you a quote for all the internal flights but you said you wanted to check it out on your own. We hadn’t heard from you, so called you to check what you still needed from us.  We were holding all the internal flights at that time but did not ticket as we were waiting for the go ahead from you.  This was the reason for our call in June.  After talking to you, we immediately ticketed the outstanding flights. There was plenty of time to ticket because you were not leaving until the end of August.  

Reservation – As a courtesy, we booked a dinner reservation for you. The restaurant then sent you a confirmation with date and time, and asked for a deposit which you paid directly to them. The guide that was with you for the day tour was not booked to take you to the restaurant or be with you until the evening reservation.  This is why the guide didn’t know about your reservation. A transfer to the restaurant was not included in your itinerary. We are very sorry that you missed your dinner reservation.

Ticket Numbers and Fraudulent Charges - When air tickets are issued they are issued by the airline. There are several different numbers that you may see such as certain coding.  The agency does not actually put in the numbers you see on your credit card.  This is done totally by the airline and their credit card process server.  The tickets you were issued had all the right numbers on it as given by the airline and by the ticket agency.

I am glad you enjoyed the trip that was planned by our Senior Africa Consultant and hope the most memorable parts of your trip are the ones that you will cherish for years to come.