Argentina, Brazil, and Chile Trip Review: Buenos Aires, El Calafate, Iguazu Falls, Torres del Paine National Park, Two-Week Tour

Review by traveler

Carmen B.

11.4.2023

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Argentina

Brazil

Chile

Your overall comments on the trip and the travel company:

The trip was great and Zicasso’s company answered questions quickly. One of the legs was a bit of a mess, but it may not have been their fault. I cannot give them a five because last year I gave a five for our Greece trip and, as good as this one was, it was not as well organized as our former vacation. We received updates on tours and pick-up times from the company every day, but I would have preferred to have had that information upfront.

What were the most enjoyable or memorable parts of your trip?

Some of the tours we requested that were not on the original itinerary were memorable. It was good that I was able to make the changes I wanted. The best was the day trip to Torres del Paine National Park in Chile.

If you could take your trip again, what would you do differently?

One day they had us travel from Iguazu to Buenos Aires, then the next day, from Buenos Aires to El Calafate. I would have preferred to do both flights on the same day.

Travel Company Comments:

Dear Carmen,
I wanted to follow up on your comment posted with Zicasso.
Thanks a lot for taking the time to send your feedback.

First of all, I am glad that the trip was great. About the flight from Puerto Iguazu to El Calafate, it was because of a cancellation from Aerolineas Argentinas. When I received the notice that the connection would not be possible on the same day, I actioned to make it as easygoing as possible. Unfortunately, airlines cancel flights and do not give reasonable replacements.

Torres del Paine National Park is beautiful, I´m sure you took back home great memories!

Carmen, I have already contacted our providers to review the pick-up time information, a fluent trip is crucial, and really important for our passengers to have a great experience.

Again, thank you for traveling with us and your review.

Kind regards!