Argentina, Chile Vacation Review: Patagonia, Buenos Aires, Santiago, Lagunas De Los Tres, Mount Fitz Roy

Review by traveler

Maria R.

12.14.2023

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Argentina

Chile

Your overall comments on the trip and the travel company:

My husband and I recently had the pleasure of working with our Zicasso travel partner, particularly with our dedicated travel advisor, to plan a three-week adventure in Patagonia. From the initial conversation to the final goodbye, the level of service and attention to detail surpassed our expectations.

Our tour operator took the time to understand our travel preferences and crafted an itinerary that turned our dreams into a reality. The day-by-day plan provided by him was not just a list of activities, but a well-thought-out journey, complete with maps, hotel details, distances, and exciting excursions. It allowed us to visualize and anticipate every moment of our trip.

What truly set them apart was the impeccable coordination. Every pickup was punctual, every excursion well-organized, and every communication prompt. Our travel agent and his team made sure we felt supported throughout the journey. Even the local agencies reached out the day before each location, adding a personal touch to our adventure.

We built a trusting relationship with our travel team and their professionalism and responsiveness were outstanding. Whether it was a weekday or a weekend, our questions were answered promptly, reaffirming our confidence in our tour operator.

This trip was a challenging one to plan for someone unfamiliar with the region, but they turned it into a seamless and unforgettable experience. From Buenos Aires through Patagonia, ending in Santiago, every detail was choreographed with precision, leaving us with memories that will last a lifetime.

If you're considering a trip to South America, especially Patagonia, our travel partner and agent are the go-to team for an unparalleled adventure. Thank you for making our journey a trip of a lifetime!

What were the most enjoyable or memorable parts of your trip?

The pinnacle of our journey was undoubtedly the awe-inspiring climb to Lagunas De Los Tres. This trek stands out as the most memorable and enchanting part of our entire adventure.

Laguna De Los Tres is a trek of unparalleled beauty that leads you to the base of the majestic Mount Chaltén. As a natural viewpoint, it offers an unrivaled perspective, bringing you closest to the mythical walls of Mount Fitz Roy and the surrounding granite peaks. It is, without a doubt, the crown jewel among all treks in the region.

Thanks to the expert guidance of our tour operator, we were directed to this hidden gem, where the breathtaking landscape unfolded before us. Standing at the foot of Mount Chaltén, surrounded by the iconic peaks, was a surreal and humbling experience. The sheer beauty of Lagunas De Los Tres is beyond words, and it became the highlight of our journey.

We extend our heartfelt thanks to our travel agent for steering us toward this natural wonder. This trek not only captured the essence of Patagonia, but also etched unforgettable memories on our hearts. If you embark on a journey with our Zicasso travel partner, make sure Lagunas De Los Tres is on your itinerary as it's an experience that transcends description.

If you could take your trip again, what would you do differently?

While our overall experience was exceptional, there was one aspect that left us with a chilling memory: the whitewater rafting excursion in El Chalten. Unfortunately, this adventure turned out to be an ordeal due to misinformation from the kayaking company.

The initial miscommunication arose when we were informed that dry suits would be provided. However, upon arriving at the site, it became apparent that only the guides were equipped with dry suits, while the tourists were given wetsuits. To compound the issue, the wetsuits were damp, leaving us wet and uncomfortable for the entire 45-minute excursion.

Enduring the frigid 39-degree Fahrenheit air temperature with high winds in a wet wetsuit was an unexpected challenge. Within minutes on the water, shivering and trembling set in, making the experience less enjoyable than anticipated.

We promptly reported this issue to our travel agency and, to their credit, they immediately reached out to the kayaking company to address the situation. While the kayaking misadventure was regrettable, the responsiveness and proactive approach of our tour operator in handling our concerns were commendable.

In hindsight, we hope this feedback helps improve the communication and equipment standards of the kayaking company, ensuring future travelers have a more comfortable and enjoyable experience.

Argentina, Chile Vacation Review: Patagonia, Buenos Aires, Santiago, Lagunas De Los Tres, Mount Fitz Roy

General Info

Which Country (Countries) did you visit on this trip?

Your overall comments on the trip and the travel company:

What were the most enjoyable or memorable parts of your trip?

If you could take your trip again, what would you do differently?

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