Australia Travel Review: Sydney, Blue Mountains, Melbourne, Ayer's Rock

Our travel agent was a fantastic help in planning our adventure to Australia. In the beginning phases of planning she was very patient with us as we were trying to decide what would fit in our itinerary for timing and price, she made many helpful suggestions that we ended up going with. She also matched other competitors pricing for the trip and ultimately won our business. Our agent was extremely attentive and thorough throughout the process and understood our desires for adventure and some time to rest, making a perfect balance of activities and leisure time.  The daily excoursions that she chose were exceptional! The staff we dealt with in Australia were personable, happy, fun and accomodating. Every tour we took blew us away!  We did have a problem with our last hotel's cleanliness (and had to switch to another hotel) and our travel agent was quick to make it right and work on refunding our money while we were still on our trip! I cannot say enough good things about her.  Our great memories of this once in a lifetime trip will include our travel agent, we are looking forward to our next trip using this travel company. -Emily