Costa Rica Tour Review: San José, Poás Volcano, Arenal Volcano, Tamarindo, Catamaran Tour, Hiking

Don and I cannot say enough about how extremely satisfied we were with Zicasso's travel partner. With a shorter-than-normal time frame, she was able to plan a spectacular 10-day itinerary for us which followed our request and goal of seeing as much of the country as possible within that period.

The drivers and tour guides were wonderful, the guides especially, being so very well versed in the history and pertinent pieces of information about the flora/fauna/specifics of each location we visited.

Our tour operator was quick to take heed of a concern we addressed at one of our accommodations, offering us an alternative after she'd exhausted many options. Ultimately, we did not change locations, but her professionalism and concern were remarkable.

It is one thing observing animals and plants in zoos and structured gardens, but witnessing all of this in the wild and natural settings is beyond what one can imagine. This was definitely a journey far outside the box of everyday life for us (safari river-raft tour, multiple hikes, catamaran trip, etc).

Don had to sit out one day due to twisting his left ankle and his right knee the previous day, and the concierge was so kind to check in on him several times to ensure he was doing okay. Another indication of their level of customer service and attentiveness.