European Family Vacation Review: Germany, Austria, Bavaria, Salzburg, Munich

This is our 3rd trip through Zicasso , this time with the help of this European travel company, to Germany and Austria.  After the initial contact was made with the company's staff, every detail and wishes were collected to determine the kind of vacation we would like to have as a family of 5 with kids ranging from  ages 6-15 years.  Our travel company tried to make everyone happy crafting an iteinary catering to  all our different needs.  Every communication was done professionally either  with a personal telephone call or  through emails.  I must applaud their efficiencies with responding to every email within a day 99% of the time.  All details were promptly ironed out to ensure my satisfaction and we very quickly felt comfortable with this level of service and dedication.  Hence within a short time, we booked our trip with the travel company.  

Upon arrival, everything that was promised was delivered including a personal German cell phone which came in super handy . All contacts and apps were pre-installed including taxi companies, restaurants and driver or guides contacts.  Nothing was spared, it was very well thought out. We always felt we were in safe hands even when we were exploring the city on our own , as this company is always only a phone call/text  away!   We met so many members of the travel company's team throughout our trip and we collectively agree that they are truly amazing! We felt like we were visiting old friends, and for this , we do indeed feel like returning to Germany.