This is our 3rd trip through Zicasso , this time with the help of this European travel company, to Germany and Austria. After the initial contact was made with the company's staff, every detail and wishes were collected to determine the kind of vacation we would like to have as a family of 5 with kids ranging from ages 6-15 years. Our travel company tried to make everyone happy crafting an iteinary catering to all our different needs. Every communication was done professionally either with a personal telephone call or through emails. I must applaud their efficiencies with responding to every email within a day 99% of the time. All details were promptly ironed out to ensure my satisfaction and we very quickly felt comfortable with this level of service and dedication. Hence within a short time, we booked our trip with the travel company.
Upon arrival, everything that was promised was delivered including a personal German cell phone which came in super handy . All contacts and apps were pre-installed including taxi companies, restaurants and driver or guides contacts. Nothing was spared, it was very well thought out. We always felt we were in safe hands even when we were exploring the city on our own , as this company is always only a phone call/text away! We met so many members of the travel company's team throughout our trip and we collectively agree that they are truly amazing! We felt like we were visiting old friends, and for this , we do indeed feel like returning to Germany.
The most memorable parts were meeting our agents as well as having Karl as our friend, driver and guide. We enjoyed their company so much including the kids! The people at the travel company was the highlight. We saw their dedication and enthusiasms as well as genuine efforts to want us to have a great time.
When we go back again, we would just stay put in one place for a month or so and take side trips from the home base.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Everything about the service, the suggestions, the people were fantastic."
"Our travel company took care of every detail perfectly..."
"Planning the trip with the this travel company may have been a long process but, their tour tailors were very helpful and...
Copyright © 2022 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120-447,
Mountain View, CA 94041, USA