Italy Family Travel Review: Portofino, Cinque Terre, Chianti, Ponte Vecchio, Sunset Boat Ride, Hiking, 16-Day Tour

This was my second trip (the previous one was 40 years ago) to Italy, and my family's first. I didn't want to spend our time traveling in a tour bus following a tour guide with pennant through the crowds of other tourists..
Daniela, Barbara, and Andrea listened to us, and came up with an itinerary with great hotels and a lot of incredible outdoor walking and hiking, as well as great places to eat. The local tour guides were very knowledgeable and very accommodating.
Most of all we were impressed by our travel agency's support once we were in Italy. They were always easy to reach and very supportive when we encountered issues.
All-in-all an incredible family memory that we will treasure for many years!