Italy Travel Agent Review: Amalfi Coast, Pompeii, Syracusa, Sicily, Wine Tasting, 10-Night Tour

Review by traveler

Joan H.

10.8.2022

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Italy

Your overall comments on the trip and the travel company:

Matteo listened to what we hoped to see and do then managed to come up with a trip that hit every item we discussed. Unfortunately, the weather on the Amalfi Coast resulted in some disappointments but Barbara did manage to come up with an alternative for one of the days. We felt well taken care of by drivers and guides throughout the trip. The staff was friendly and helpful.

What were the most enjoyable or memorable parts of your trip?

Pompeii was fantastic and our guide, Patrizia was incredibly helpful. One of our party had a torn achilles tendon so she made sure we took our time going through and gave him time to sit and rest as needed. The wine tasting with lunch was probably our favorite part of the trip. The staff was friendly, the setting was beautiful and the food and wine memorable. Finally, the hotel in Syracusa was one of the best hotels we have ever stayed at.

If you could take your trip again, what would you do differently?

We would spend less time in Amalfi and more time in Sicily.

Travel Company Comments:

Dear Joan,

thank you very much for your feedback. We are so happy that you enjoyed your trip.

I understand that visiting the Amalfi Coast with bad weather was disappointing. However, safety of clients is our top priority and when weather does not allow to operate boat tours in total safety unfortunately we have to cancel them (and obviously we provide refund for the services cancelled beacuse of weather conditions). As you have experienced we always provide full assistance to arrange alternative excursions and I’m happy hearing you appreciated that.

Once again thank you very much for travelling with us.

Best regards,

Matteo