Italy Travel Review

I would not have used the agency since they basically collected a commission and did not really provide anything I could not have arranged myself. Travel Company's Comments Dear Magie, We are pleased to hear the drivers worked up for you and we are sorry to hear about your impression with our agent's tour choices. We thank you for taking the time to review our company. It helps us to enhance and improve our service. We apologize for not recommending the best time to travel for what you were interested in doing. We are sorry for the change in schedule for the tour in Bologna and the fact that because of that you had to cancel it. We hope you appreciate the fact that a refund has been issued immediately. We also arranged for the food tour in Florence to last longer as you missed the one in Bologna. We are glad that despite these issues you were able to find some enjoyment in the trip and had a nice experience at all the properties you stayed at. We are very grateful for your truthfulness and to the same degree we are affected by the fact that parts of the trip were not perfect for you. We are deeply sorry about that. Sincerely,