Italy Trip Review: Florence, Vineyards, Cooking Class, Private Tours, 10-Day Travel

From the beginning of the planning stage thru finalizing our travel plans, the travel agency could not have been better to work with.  I appreciated that very early in the process, they wanted to arrange a phone call with me to learn more about the 4 travelers and what we were looking for.  I spoke to them, they obviously listened, made some very good suggestions and planned our trip accordingly.  Based on their suggestions and providing us options to select from, they probably created at least 4 draft itineraries before our trip was finalized.  They truly tailored out trip to suit our wishes.  
The trip itself exceed our expectations.  All the arrangements came off exactly as planned.  All of our drivers, private tour guides, lodging personnel, vineyards, cooking class, pizza making, etc. again, exceeded our expectations.