Italy Trip Review: Genoa, Florence, Naples, Lucca, Cinque Terre, Pompeii, Herculaneum, Vesuvius

Daniela tuned in very quickly as to what we were looking for and clearly delivered on that. The experiences were all and even more than we anticipated. The drivers were excellent, interesting and accommodating, especially our driver to the Caves at Balzi Rossi, who took the time to accommodate our request for an additional stop. All the guides were most knowledgeable and really covered the history. Our favorites were “Emma” and the Stibbert museum and our guide in Naples who also covered Pompeii and Herculaneum as well as the guide/vulcanologist who took the time to explain the history of the volcano as well as sift through the stones to talk about the differences.
There were some glitches with the hotels. The hotel in Genoa was beautiful, but some staff were rigid in the rules such that even though we had arrived late morning in Genoa after out transatlantic flight, we were made to wait in the sitting area until 2 pm to get into our room. Other were more helpful trying to get us connected to Wi-Fi.
Barbara of Daniela’s staff was incredibly helpful. When husband had severe attack of vertigo in Florence, arrangements were quickly made to get a doctor to  the hotel room. The hotel in Florence could not have been more accommodating and went out to fill the prescription. Thoroughly enjoyed stay there as everyone was so helpful, was in a great location and beautiful.  Hotel in Naples, staff was again very helpful, especially helping to get luggage to and from drivers, which could not park close by. Staff also stepped up to contact Barbara by phone, when internet was down to let her know the driver to the airport had not arrived. Once Barbara was contacted, in a very short time had a driver to the hotel which got us to the airport in time to make our flight home.