Kenya & Tanzania Honeymoon Trip Review: Nairobi, Maasai Mara, Serengeti, Ngorongoro Crater, Zanzibar, Game Drives, Balloon Safari

Review by traveler

Kacey T.

8.20.2023

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Kenya

Tanzania

Your overall comments on the trip and the travel company:

Maurice did a great job organizing our trip. Our itinerary was thoughtfully planned and the communication to prepare for our trip was superb. We landed in Nairobi and spent one night there before heading to the national parks. Our hotel room was specially decorated for our honeymoon, which we appreciated.

Our first safari was at Maasai Mara. The game drives were spectacular and our guides were very knowledgeable. We highly recommend the balloon safari; it was our most memorable experience. The camp was very nice and the staff extremely friendly. However, we were told the camp was equipped with WiFi, but upon arrival, we learned there was no WiFi there. We ended up paying for an international data plan for three days.

Our next stop was the Serengeti. The driver we were supposed to meet didn't show due to car trouble. Instead, another driver met us, but he was late and not familiar with our itinerary. We got lost while driving to our campground and it took us three hours to locate it. We were too tired to go on the half-day game drive.

The next day, we had a full-day game drive and saw many animals, making the safari unforgettable. However, our car broke down on our way back to camp and we had to take a detour to a checkpoint to get it fixed. We highly recommend the Serengeti Camp. It was our best lodging experience and the staff were unbeatable.

Our last safari was at Ngorongoro Crater, which was another unforgettable experience. Although we wished we could have spent more than a couple of hours there. Zanzibar was a great way to end our trip and our hotel was a perfect spot for relaxation before heading home.

There were a couple of mishaps during our trip, some of which were uncontrollable and not a result of planning, but overall, we are very happy with the experience. Thanks to Maurice and our travel company for everything!

What were the most enjoyable or memorable parts of your trip?

Highlights - game drives, balloon safari at Maasai Mara, Serengeti Camp.

If you could take your trip again, what would you do differently?

One full day game drive at Ngorongoro.

Travel Company Comments:

Hello Kacey,
Many thanks for your Travel Review and feedback following your recent trip with us in Kenya, Tanzania & Zanzibar. I am delighted that your trip went very well and met all your expectations despite one or two mishaps that occurred.
As a company, we take both positive and negative comments from our clients very seriously because this is the only way we can get better and better and improve for the future in order to continue delivering great experiences to all our clients.
In regard to availability of Wi-Fi at the camp in Maasai Mara, kindly take that this is a brand new camp that was very recently established and more work is still in progress including setting up reliable Wi-Fi. I am very sorry that this inconvenienced you.
In Serengeti, the safari vehicle developed some mechanical/electrical problems on the way from Arusha to meet you. The spare part to rectify this problem had to be flown from Arusha and was delivered to a different airstrip in Serengeti because the flight delivering it didn’t have passengers being dropped at Seronera Airstrip. This caused the delay in meeting and picking you on time. The vehicle was fixed the same afternoon by the Camp’s mechanic but unfortunately he didn’t seem get it right completely.
The following day after whole day game drive in the Serengeti, the driver had to seek for different opinion from another mechanic based in Serengeti because he noticed that the vehicle was not performing very well.
Fortunately this mechanic understood the problem very well and got the vehicle fixed for good. It did not develop the same again or any other problem for the rest of the trip in Tanzania.
My sincere apologies for that mishap which was beyond our control. All our safari vehicles are well kept and maintained but sometimes such problems can occur unexpectedly. But when such happens, we do everything possible and at our disposal to rectify on time without causing any major disruption to the client’s itinerary. I am delighted despite this, the driver did everything possible to make it up for you and did a wonderful in Serengeti & Ngorongoro Crater and made sure that very many different kinds of animals were seen.
In conclusion, my sincere thanks to you for giving us the opportunity to handle your Honeymoon trip arrangements in Africa and now look forward to being of service again to you in the future.
Warm regards,
Maurice