Kenya & Uganda Travel Review: Safari, 2-Week Vacation

I will start by saying at first I was super impressed with this travel company and how thorough they were with going through itinerary with me. Once on my trip I had issues since the beginning. I was waiting to be picked up for over 20 mins…. Once in Uganda I had no clue what was going on with flights to my gorilla trekking or dinner reservation. Seemed liked nothing was going smoothly or correctly. When I contacted the travel team they made it worse with the local reps and made it very uncomfortable for me in Uganda. The entire time there the issue got blown up and I was constantly being asked if I was okay and people acted very weird around me and it completely ruined the experience. The accommodations in Uganda were absolutely terrible!!!! They were the worst accommodations I’ve ever encountered. I was disgusted. I would never use this agency again!