Luxury Costa Rica Trip Review: San Jose, La Paz Waterfall, Tortuguero, Monteverde Cloud Forest, Zip Lining, Rappelling, Hiking

We had such a fantastic vacation with this travel agency. They went above and beyond for every step of the journey and truly made this a trip of a lifetime for us.
From the first time I spoke with Alex, he was a pleasure to talk to. He explained our different options and helped us plan an amazing itinerary. When we arrived in Costa Rica, he met us at the airport with a smile and a gift! We arrived in the midst of a tropical storm and the Costa Rican government shut down the National Parks for a day so we could not go to Tortuguero as planned. Alex was able to change our itinerary so we went a day later to Tortuguero and we spent the extra day outside of San Jose at La Paz Waterfall area and loved the day. Our driver was such a pleasure to be with! He was funny and engaging and shared so much great information about the country and the wildlife we saw. We all enjoyed his company so much that we requested him as our driver on future transfers between cities. My kids adored him and he educated us on the Costa Rican culture, pointed out several troops of monkeys on drives and pointed out and explained various agricultural sites along the way. He added so much to our private transfers and drives and we were so lucky to have him as our wonderful guide.
All of the hotels and resorts we stayed at on our 2 week vacation were excellent, and a couple of them far exceeded my expectations... they were truly amazing and luxurious. The accommodation in Arenal was a phenomenal resort... the hot springs there were absolutely gorgeous.... dozens of natural hot springs pools, complete with waterfalls and rainforest gardens, it was truly a paradise and we enjoyed our afternoons and free day there immensely. Their breakfast buffet was over the top impressive with dozens of fresh, delicious choices of both hot and cold options and fresh fruits.
Our private guides that our travel agency set up for us in each location were truly experts in their fields. Our guide in Tortuguero is an ornithologist and a wealth of knowledge about the local birds and animals. He found so many animals and local wildlife that we would have never seen without his well trained eye.
In Monteverde Cloud forest, our guide was also amazing. He was also an expert in the wildlife and local birds and he found so many rare and beautiful things he pointed out to us. We saw a Quetzal, snakes, a porcupine, several species of birds (including a baby Toucan!), lots of bugs and night creatures and many other great animals. We would never have seen these creatures without his expertise.
We enjoyed many adventures on our trip including Zip Lining, Rappelling/canyoneering, Nature Walks, Hanging bridges, ATV's, hikes, and more. All of the adventures included pickup at our hotel so we didn't have to worry about transportation.  Everything was professional and well run. The food was wonderful throughout the country and people were friendly.
Our travel agency checked in with us often via WhatsApp and text and answered every question we had. We needed to move some adventures around and they arranged for that quickly and their communication was amazing.
When we left, Alex and his wife met us at the airport again. 
We had such fantastic time experiencing Costa Rica and I recommend this travel company so highly. They are so well connected and truly plan an amazing trip.