Luxury Italy Family Vacation Review: Florence, Tuscany, Rome, Sorrento, Venice, San Gimignano, Pompeii, Orvieto, Capri, Boat Ride

Review by traveler

Tom O.

10.29.2022

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Italy

Your overall comments on the trip and the travel company:

It was a magical trip for our family and Diana/team provided a tremendous amount of support and were there anytime we needed it. The locations, tour guides and dining suggestions were all outstanding. Very smooth and organized.
We started in Florence and made that our base of operation for the most nights of the trip. Went to Venice, San Gimignano, and a cooking class in Tuscany, but it was great to come back to the same hotel each night.
We asked Diana to switch us from a train ride from Florence to Rome to a car ride and it was so worth it. We stopped in Orvieto, which we highly recommend. Diana was able to get us into the underground restaurant there, which was not only great food, but unique place to eat.
Stayed in Rome for two nights, which was enough to hit the key sites there. Big city, so we happy we did not stay there as long. We stopped on our way to Sorrento in Pompeii. Continued the ride on the coast to Sorrento. Did a boat ride to Capri. The island was beautiful but a little boring, but the boat ride was great. Great captain.
Overall, we loved the trip and it was an amazing bucket list trip. We did have a hotel issue in Sorrento that Diana did all she could to resolve. Our Florence hotel was awesome (great staff), but the other two were okay. Unbelievable food, great help from Diana to get us in a few places. Train rides were great, a little stressful ensuring we were going on the right one, but great once on. Highly recommend Diana and team to anyone and already have recommended them.

What were the most enjoyable or memorable parts of your trip?

* Florence: Everything about it. Amazing city and we are happy we stayed there the longest as we were able to jump over to Venice and San Gimignano while not having to change hotels. Also, the food in Florence was the best of the trip...by far.
* Best Gelato: Perche No was the best gelato we had in all of Italy and we tried a LOT of places.
* Rome Tour Guides: They were all great. Knew insane amounts of history, brought us to one of the best food places, awesome guys.
* Food: I mean, it is Italy...But, it lived up to everything ever said. We miss it everyday.
* Pompeii: It is so MUCH bigger than you think after watching documentaries and stories. Truly awe-inspiring.
* Orvieto: What a hidden treasure to the trip. Felt like we went back 1,000 years.
* Cooking Class: What an instructor! Such a character, amazing food, great entertainment.
* Venice. Very touristy and too many people, but boy, nothing like it. We also had a good guide there.
* Colosseum/Palatine Hill/Roman Forum: Outstanding guide and truly a 'need to see' moment. Amazed us how few people went up to Palatine Hill. The emperors lived there and no one was there.
* Boat Ride to Capri
* Hotel in Florence: Small boutique hotel, great staff, tucked away but close to everything. HUGE rooms.

If you could take your trip again, what would you do differently?

* Try different hotels in Rome and Sorrento. We like unique places to stay and Rome's was not well furnished or especially unique...and the staff was arrogant. The Sorrento hotel was the one we looked forward to the most, but the rooms and hotel were nowhere near as good as the pictures on the website.
* I think Diana/team could have asked us more questions on what we wanted out of our tours. We are big history buffs, but we missed out on a few things we would have liked to done. Example...in Florence, our tour guide did not get us into some key sites which we could have advanced purchased. There were also special tours and options at the Colosseum but we did not know.
* It was our first time using Zicasso Air desk for the air travel. Some communication issues that caused changes to our calendar and they did not communicate this to Diana/team either.
* Either add more days or do less. We did a LOT. Do not regret it as we pushed for the craziness of the schedule, but it was a lot.
Not much we would do differently. Again, Diana and team really did a great job before the trip, organizing everything, getting us setup well. We would recommend them to anyone who wants a truly memorable trip to Italy.

Luxury Italy Family Vacation Review: Florence, Tuscany, Rome, Sorrento, Venice, San Gimignano, Pompeii, Orvieto, Capri, Boat Ride

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If you could take your trip again, what would you do differently?

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