I wanted to take this opportunity to share our family experience with this tour company during our recent visit to Italy for about 2 weeks. This is probably the most well organized tour company I have dealt with in the past few years. A definite 5 star service. Special recognition to Fiorella who was involved in every step of the process. Also, to Franca who was instrumental in creating one of our best vacations yet. When we first placed a request, she reviewed what we were looking for and they came up with an Itinerary that was exceptional. We were able to visit and highlight all the key places. It was well arranged from being picked up from the airport, to skipping the line tickets, the personal touches to every city like the Gondola ride, to the transportation between the cities and to the airport. I have 2 boys aged 16 and 13, and Fiorella suggested a pizza and gelato making class which was a big hit. She is a truly exceptional tour agent and she reached out to us regularly during our entire stay to make sure everything was going as planned and if we had any issues. We made some last minute changes of adding a few other places, which she was able to accommodate. We cannot thank our travel company and Fiorella enough for planning such a wonderful vacation and for helping us make memories that we will cherish forever. Thank you again!
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