Luxury New Zealand Tour Review: Te Anau Fly Fishing, Doubtful Sound Kayaking, Waihiki Island, Franz Josef, Wine Tasting, Glaciers

Review by traveler

Julie T K.

4.3.2019

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

New Zealand

Your overall comments on the trip and the travel company:

The trip was spectacular. New Zealand, particularly the South Island, is a gorgeous country, warm and welcoming people, great food and wine and amazing things to do. This travel company did a very good job of putting together the reservations we needed, and offered very useful suggestions as we planned our trip. The New York office responded quickly to our calls and questions and in a friendly, efficient manner.
Here are a couple of suggestions to make the experience even better.
Consider being more clear about the type of accommodations at each stop.
New Zealand has something they call a Lodge which we would probably call a B&B. It would have been good to have known that in advance. In addition, of the 4 Lodges, 2 were great, 1 was just fine with lovely hosts but 1 was truly sub-par.
Introduce travelers to the local agency used in New Zealand for arrangements so you have a “relationship” with someone in New Zealand before arriving and know who to contact and how best to do so once there.

What were the most enjoyable or memorable parts of your trip?

There are so many. Fly fishing in Te Anau, kayaking on Doubtful Sound, Kayaking at Abel Tasman National Park, wine tasting in Waihiki Island, helicopter over Milford Sound and glaciers, driving from the Franz Josef area to Queenstown. All of which were arranged really well.

If you could take your trip again, what would you do differently?

We would probably skip Christchurch and we might have extended for a few more days to go to the Corrumandal Peninsula.

Travel Company Comments

Dear Julie,

Thank you for taking the time to post your review on your recent trip to New Zealand, we are delighted you enjoyed your time in our stunning destination. We appreciate your feedback and agree, the term "lodge" in New Zealand is widely used and does have varied meanings from a luxury offering to a boutique B&B. We are sorry to hear one of the accommodations did not meet your requirements, we were limited with availability in a few of the locations for your late booking and had few options to work with. Thank you for your comments regarding the local office support, although we do include all the details of the local office contact details on our documents and discuss this in your pre-trip call, we agree a formal introduction is also appropriate and have recently implemented a welcome to New Zealand email that introduces you to the local office on arrival.

Photos

Luxury New Zealand Tour Review: Te Anau Fly Fishing, Doubtful Sound Kayaking, Waihiki Island, Franz Josef, Wine Tasting, Glaciers

General Info

Which Country (Countries) did you visit on this trip?

Your overall comments on the trip and the travel company:

What were the most enjoyable or memorable parts of your trip?

If you could take your trip again, what would you do differently?

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