Luxury Vacation to Australia & New Zealand Travel Review: Port Douglas, Melbourne, Sydney, Queenstown, Christchurch, Auckland

I was extremely happy with my interaction with this company. There were a few hiccups and we would have preferred other a couple different hotels. My only complaint was that we weren't aware that we were traveling in off-season and the unbearable heat in Port Douglas. I booked a down day there and even the ocean was too warm to go to. I had asked about changing a little of the itinerary and was told that everything was booked and paid for. I did use the local agent to help book another night in the hotel for Melbourne and pick up. I changed our air myself and paid the extra fee. I wish that we had known that we were traveling in the off-season in Port Douglas and not have to go to the expense of canceling a tour, an extra night at a hotel, and airline change fees.