Morocco Vacation Review: Atlas Mountains, Sahara Desert, Local Culture, History, Art

Review by traveler

Sara L.

10.15.2018

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Morocco

Your overall comments on the trip and the travel company:

This travel agency did not listen to the specific requests we made. Hugely disappointing to travel with them. Descriptions were misleading. Hotel choices were often appalling.

What were the most enjoyable or memorable parts of your trip?

The nature in Morocco is incredible. Visiting the Atlas Moutians and the Sahara were the highlights. Truly incredible vistas.

If you could take your trip again, what would you do differently?

I would have planned the trip myself or traveled with a different agency.

Travel Company Comments:

Dear Sara,

Thanks for taking the time to review your experience traveling with us. We aim to curate a bespoke itinerary through Morocco that is in line with each traveler's unique perspectives and desires, and we are sorry to hear that your experience with us fell short on this occasion. We are always open to constructive feedback, and we sincerely regret that your trip left you with an underwhelming experience despite our very best efforts. As you know, we took great care to communicate with you extensively in the months before the trip as well as multiple times per day when you were on the ground, and we made every possible attempt to address your comments and adjust the trip logistics to your liking. On a positive note, we are delighted that you were able to enjoy key moments of the trip that we planned in and around the Atlas Mountains and the Sahara desert. We would welcome a chance to discuss your experience in more detail.

Best regards

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