New Zealand, Australia Luxury Travel Review: Waiheke Island, Marlborough Sound, Kangaroo Island, Local Fauna and Flora, Hiking

From our very first interaction with our Zicasso travel agent, he understood our needs and goals for this amazing, once-in-a-lifetime adventure. As two couples, we all had slightly different ideas and interests for this vacation, and he was able to weave together a unique, carefully choreographed, and compelling itinerary covering so many highlights across New Zealand, including an eco-lodge on Marlborough Sound, a small plane excursion, an overnight on Milford Sound, and amazing pampering on Waiheke Island, just to name a few. We had such memorable experiences and were able to truly appreciate the scope and beauty of this amazing country. Our agent's guidance was spot-on.

We did have a few glitches along the way, as happens while traveling (flight being canceled, hotel mix-ups, for example), and despite the hefty time difference with our travel agent based in the US, he was absolutely available to help us troubleshoot these issues, none of which were due to his careful planning. We were extremely appreciative of his support during those few trying moments. None of these inconveniences greatly impacted our trip, but without his help, they could have really derailed our plans. These are the times that test the mettle of a travel specialist, and he certainly passed that test. He worked to refund us for canceled excursions and helped us navigate airline websites and schedules to get back on track as easily as possible.

Two of us continued on to Australia after our three weeks in New Zealand, and that only enhanced an already unforgettable vacation. Kangaroo Island was an absolute highlight and delight in every possible way.

Many thanks to Zicasso's travel partner for creating this incredible experience for all of us.