New Zealand & Australia Travel Agent Review: Cities & Countryside, the People, Wildlife Sanctuaries, 4-Week Luxury Trip

We were absolutely thrilled with our trip.  It was a trip of a lifetime--so many fantastic memories we created over the last month.  We met some really wonderful people, as well, and are even starting to plan a return visit to NZ in the future.
Working with Zicasso then this travel company has been a truly enjoyable endeavor.  Zicasso was easy to navigate, and the responses from our initial inquiries were handled quickly and efficiently.
We chose this company because their proposed itinerary was in perfect alignment with our interests and activity level.  As we engaged in more detailed discussions regarding our itinerary, it was apparent that we were working with an extremely knowledgable, competent, and customer-focused team.  Leading up to our trip, the bush fires in AUS became problematic for us (one of us has asthma) and we were increasingly uncomfortable spending time in Sydney.  We were glad to have a frank discussion about this with the company, felt that our concerns were taken seriously, and we subsequently changed part of our itinerary to minimize time in Sydney.  We ended up spending the days that had been planned for Sydney in Hobart, Tasmania.  What a happy surprise that was! We enjoyed our time there immensely.
Throughout our trip, it was nice to know that the company was there if we needed them, and quick to respond when we did have a question.  
This travel company gets a well-deserved 5 star rating from us, and we would recommend them without reservation or hesitation.