New Zealand, Australia Trip Review: Milford Sound, Melbourne, Cairns, Port Douglas, Queenstown, Mount Cook, Christchurch

Review by traveler

Andrew F.

1.14.2024

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Australia

New Zealand

Your overall comments on the trip and the travel company:

The Zicasso company seemed knowledgeable about the location and activities available. I did not realize how much wasn't included in our trips (transfer, breakfasts at hotel) and would have liked to have known that in advance.

What were the most enjoyable or memorable parts of your trip?

Personally, one of the highlights was the helicopter picnic to Milford Sound, while the penguin parade was a lot of fun. Climbing the Harbour Bridge was different and the Skyrail gondola on our way to Cairns was beautiful (I could have taken or left the other two gondola rides). We loved the walking tour in Melbourne (city lanes) and, very surprisingly, I loved the walk-about tour in Port Douglas. It was engaging, interesting, educational, and fun.

If you could take your trip again, what would you do differently?

I would not go to Christchurch. I found it boring and thought the activities were basic (gondola and punting on the Avon). I would rather spend more time in another location. I would also find an alternative way to be transferred to Queenstown from Mount Cook as the hotel insisted we check out at 11am. The tour bus did not come until 2.30pm and there was nothing to do at the hotel except hike (we had already done two hikes). What an utter waste of time.

Travel Company Comments:

Thank you very much for taking the time to do a review, Andy.

I’m glad you enjoyed your trip and you had so many memorable highlights.

I apologize if you were unaware of the inclusions/exclusions, although I do believe all inclusions, as well as the use of taxis or Ubers in the major cities, were discussed and clearly noted in your itinerary.

So too the number of activities/excursions available in Mount Cook to enjoy during your free time. As discussed, due to the remote nature of Mount Cook, there are only three options to get to and from – self-drive (a one-way rental car was not available over your dates – Christmas), private transfer (which didn’t fit your budget), or a scheduled coach.

I note your disappointment in Christchurch and will keep it in mind going forward.

Wishing you all the very best.