Portugal Honeymoon Trip Review: Island of Madeira, Tours, Scenery

We worked with our travel planner at this tour company, and overall enjoyed our honeymoon experience and would recommended for future references. The reason we give 4 stars instead of 5 is because we had to follow up multiple times and ask questions several times to get a response. We would also like to get more attention to details. For example, we requested to sit together with my husband on all of our flights (either aisle or window seats if available) but we ended up getting completely different seats and on our return flights had different seats completely. We do understand that perhaps seats were not available but it would be nice if the planner communicated this to us. Again, everything worked out and we had a great experience but it seemed that this tour company had a lot of clients that they did not have enough time to pay attention to all the details. In the end of the day, my husband and I had to work out small details with vendors directly during the trip (airlines, hotels, tour guides, etc.) But maybe this is a normal experience. We are not sure.
Thanks,
Aijan