Portugal Travel Review: 9-Day Trip, Coimbra, Porto & Western Coast

Go when the weather is a little warmer

TRAVEL COMPANY COMMENTS:

Dear Dan and Carole,

Thank you for taking the time to write your review.

It is very important for us to learn about our client's experiences, both during their time here and during the planning stages- a time when we try to be as accessible and informative as possible to help you decide what works best for you during your holiday. We appreciate the feedback as it helps us improve our service moving forward.

I am very happy that you enjoyed your time here in Portugal and that we were able to assist you with your trip. I wish that the weather had been kinder to you and perhaps that would've made for a more pleasurable experience.

Although it is inevitably, often the case that the traveler and the travel agent see the planning stages through different lenses, the time it takes to complete a particular itinerary is usually the time it takes for the client to decide between the options provided. In this particular case, there were quite a few options and amendments, which may be why you felt it took a long time. It is very important that each trip has the client's signature on it, and even though our input and the services we provide differs from trip to trip, the end result has to be something you feel entirely comfortable with. I hope we were able to provide the end result you were hoping and it was always a pleasure speaking with you and Carole as we tried to make that happen. You were always incredibly nice and down to earth, and it makes the job that much easier and gratifying when that is the case.

We wish you all the best.