Review: 10-Day Ireland Tour, Cork, Sheepherding Experience, Ocean Safari, Falconry Experience

Prior to our trip, our travel company proposed an amazing itinerary and generally was very responsive to our questions and input. There was one small item regarding a lack of communication pertaining to our final payment installation where I had to remind the travel agency of our need to pay.
In terms of our trip:
Positives:

• They checked in with us early on to see how the trip was going
• Tour guides were fantastic
• Transportation everywhere was clear, on time, and safe.
• Sheepherding and ocean safari experiences were highlights

A few challenges:

• We had a falconry experience that did not happen due to a last-minute schedule change and insufficient time to make adjustments. It is noted that the travel agency quickly reimbursed us for the expense.
• Our hotel in Cork was booked for three nights rather than two nights, according to the hotel. It was never clarified by the travel agency if this was truly the case (i.e., did we pay for 3 nights rather than 2 nights), and if so, reimbursement should be provided.

Overall, it was a great trip. It was made memorable by Ireland's beautiful scenery, warm people, ample wildlife, and tasty libations. Relative to our other amazing Zicasso travel experiences, this one didn't quite measure up to our expectations.
Best regards,
Nathan & Kate