Review: Luxury Italy Vacation, Sorrento, Positano, Capri, Boating, Local Food & Wine

This travel agent did not address our needs and concerns on the trip. What could have been an amazing vacation ended very poorly. We advised that we were young single women looking to be in the middle of it all and hoping for a fun and exciting experience. We had several mishaps along the way but our biggest issue was when this travel agency, whom we relied on for their knowledge and experience, booked us in a small and desolate hotel way outside of Sorrento without specifically advising us that we were at least 80 euro cab ride from Positano and 30 euro to Sorrento. We advised as soon as we arrived to the hotel that it did not meet our expectations and that we preferred to be in Capri. Our agent told us to "get it out of our minds" that we would be moving and did not provide any other real solutions. Instead, we tried to salvage what was left of our vacation and booked our own hotels and transfers from there on out. When we requested a refund, the travel agency refused.