Review: Luxury Tour of France, Paris, Lyon, Eiffel Tower, Notre Dame, Louvre, Wine Tasting

We already sent a lengthy review of this trip. Did you not receive it because our trip was not as great as the last 2 trips we planned through Zicasso and would like you to know the problems we had. 

Travel Company's Comments

Dear Angela,

Myself and the staff are so sorry there was a scheduling issue with your boat tour. You can be assured your experience and comments are taken very seriously and our staff both in country and in France as well as the suppliers managers are all aware and are using this as a teaching moment for all concerned. We understand how important that experience was for you and its unacceptable that you were forced to miss it. 

We take pride in building relationships with vendors across the country and aim to offer only services, accommodations, restaurants, and transportation that we would love to use ourselves. We try our best to fulfill the expectations of every client, but we fell short on your booking. No matter how many years we have been in business, there is always room for improvement, and we appreciate your feedback. We deeply apologize and have refunded you for that service.

Thank you for your business and we hope to have the opportunity to service you again in the near future.