Spain Tour Review: Barcelona, San Sebastian, Bilbao, Sevilla, Granada, Malaga, Madrid, La Rioja, Cordoba, Toledo, Salamanca

We started working with Angela at our travel agency in early fall of 2019, anticipating that our trip to Spain would take place in May 2020. Angela was great to work with. She presented an initial draft itinerary based on the information we had submitted on the Zicasso on-line questionnaire and after we selected this travel agency she was professional in all of her dealings with us, and very easy to work with as we modified the itinerary. We worked primarily via e-mail, although if either party felt a phone call would be better, we communicated that way. Angela answered all of our questions and responded to e-mails very promptly. She further questioned our travel preferences, likes and dislikes, etc. and in the end very much tailored the trip to our style of travel. By late fall we had made our deposit and were ready to travel spring of 2020.
And then COVID hit. The trip was postponed until, we hoped at the time, spring of 2021. But because there was still so much going on then pandemic-wise, we further postponed until this year, and the trip finally happened! Our travel agency held the original pricing and even refunded a portion of our deposit in 2020, at our request. They were very easy to work with and we would recommend them highly to anyone considering a trip to Spain.
We made our own air arrangements to/from the US and Spain, but Angela made all in-country rail and air travel reservations for us. We started in Barcelona ( 4 nights) and then went to San Sebastian (2 nights), Bilbao (1 night), Sevilla (4 nights), Granada (4 nights), Malaga (2 nights) and Madrid (5 nights).  From several of those locations we then did some day trips to places such as Girona, the La Rioja wine region, Cordoba, the White Villages area, Toledo, Salamanca and Segovia. The hotels she booked for us were generally 4 star quality and located in areas of each city that allowed us to easily walk to many of the venues we wished to see. Angela had private guides set up for various city, historic, and gastronomy tours. All of the guides were top-notch. They were knowledgeable, professional and friendly. We also always had adequate time to explore on our own.
One other thing that was at first seemingly somewhat insignificant, but turned out to be a very nice feature, was that in our document package that our travel agency provided at our first hotel there was a Wi-Fi Away device. It was basically a personal wi-fi that we took from hotel to hotel so that once we originally logged in we never had to log-in again, or use any of the hotel wi-fi connections. It was secure and easy to use. The directions told us to leave it at our final hotel on checkout and our travel agency would come and get it.
Angela provided names of suggested restaurants in the various cities that we stayed at, and she and her assistant, Paloma were available throughout the trip to answer questions that we may have had. They also made arrangements for someone to come to our hotel the day before our departure back to the US to do the COVID test that was required for re-entry to the US.