Spain Vacation Review: Granada, Marbella, Madrid, Seville, 16-Night Tour

I feel this travel company did a wonderful time taking the time to find out our interests and planning a trip accordingly. The drivers arranged for us were all very friendly, with the exception to the driver that picked us up at Madrid train station. We were told to go the the 2nd level for the pick up. We followed the passengers getting off the train to the 2nd level. He was not there. We finally called and got a hold of him. When he found us he was upset at us that we did not follow instructions. He never spoke 1 word the whole way to the hotel. However we especially enjoyed the driver from Granada to Marbella. He was wonderful. I felt the guides chosen were all excellent. The only hotel I wasn't very pleased with was the hotel in Madrid. Very loud on the busy street. Lots of sirens throughout the night. They say it is sound proof. It's NOT.  
Having sent the 3 page summary was very helpful. All I had to do to review schedules, was just click on that.