Travel Review: Africa Family Safari, South Africa, Zimbabwe, Cape Town, Victoria Falls

It was our goal to create a "trip of a lifetime" for Carleen and I and our two girls.  We did.  Our travel agent at Zicasso's travel company exceeded our expectations.  As required we planned a tentative trip in order to have the two travel agencies "compete" for our business.  After her initial contact our agent followed up with a phone call.  We are in Colorado and our agent was in Victoria Falls.  At our request, she offered some specific recommendations such as Somalisa Acacia, which caters to families and was a family experience that we will never forget. 

It still seems a little surreal to plan and pay for a trip with a travel agent based in Zimbabwe, but our agent provided exceptional service from the beginning, always returning emails in a timely fashion, making great suggestions for our traveling convenience and even meeting us at our hotel in Victoria Falls.