Travel Review: Bariloche, El Calafate, Patagonia Glacier Trek, Fishing, Hiking, Kayaking, Horseback Riding

Wow, What an amazing experience from the moment I connected to Zicasso on-line and received my first email from this travel company for our trip to Argentina. I had a basic idea of the type of experiences and places we wanted to stay and our agent got back to me right away with an outline of amazing suggestions we would not have been able to find on our own. When the final itinerary came back over my original budget, our agent made suggestions that cut the expenses without sacrificing much of the experience. Additionally, he had an eye to every detail. For example, he caught a mistake I had made in the dates of my original flight booking that saved us a potential disaster. Additionally, once the whole trip was planned, he double checked with us on the details down to the timing of airport pick ups and suggested alternate pick up locations based on our plans for that day and even asked if we preferred having our daughter (who was staying at an alternate location) picked up before or after us for our connecting transports. And the attention to detail did not stop there. Even during the trip, we had questions about time of pick ups and alternate dinner reservations and even a request to alter our plans for one day and he responded quickly with several recommendations and with no hint that we were bothering him. We also all have a severe gluten allergy and he accommodated everything down to the snacks on the plane and the meals in the wilderness, and, of course, dinner reservations. He left us his cell phone number and we called him a couple of times with last minute changes and were treated so warmly and professionally at every turn.