Travel Review: Family Australia Vacation, Sydney, Adelaide, Cairns, Kangaroo Island, Great Barrier Reef, Wine Tour, ...

When I started planning this trip I was a little overwhelmed. Australia is so huge and we had only two weeks. I knew what types of things I wanted to do, but I wasn't sure how much territory we could reasonably cover in that amount of time. I was really hoping to find a travel agent who specialized in Australia. No one I knew had any experience with such a person, so I was delighted to discover Zicasso. I talked to two travel agents from Zicasso and one that I found on my own. Although I liked them all, but I knew immediately that I wanted to work with Kerrie. She really listened to what I wanted to do and also made some great suggestions. She actually went beyond the call of duty in helping me with my arrangements. I wound up meeting the other agents in the office when I walked over to drop off my deposits, and they were extremely friendly and nice as well. All of our arrangements were perfectly organized. When we were supposed to be picked up we were, and our itinerary was very clear and concise. All in all, the entire trip exceeded our expectations. Even my husband loved it--and he was totally opposed to the whole idea of traveling to Australia when I first brought it up.