Travel Review: Family Trip to Costa Rica, Arenal, Manuel Antonio, Jaco, Hot Springs, Hanging Bridges Tour, Wildlife, Beaches

We included three destinations in Costa Rica and next time we would limit it to two!  We did not enjoy living out of a suitcase or the long road trip between locations.  The transportation vehicle used was subpar. Our last driver who took us to the airport had several personal phone conversations (on speaker phone) while driving us! He was constantly looking at his phone which made us uncomfortable. 

Travel Company Comments

Dear Joy,

I am very happy to hear you enjoyed your visit to Costa Rica.

Thank you very much for taking the time to write a review; it is from your experiences that I offer suggestions to future travelers.

I was honestly very pleased when I was able to rebook your hotel reservations without any fees, considering I had only two days to take care of the changes and that it was during our high season.  This was possible due to the loyal business relationship over the years we have been able to build with our providers. That is why I was so surprised to hear about the driver, who performed your last service, issue I already escalated.  Thanks for letting me know.

Once again I am very happy to hear overall you had a great time in Costa Rica