Travel Review: Handcrafted Vacation to Croatia - Breathtaking Scenic Drives

The trip was very well planned for us by Vlasta at this Croatia travel agency. As she offices out of Zagreb, Vlasta knew exactly what we should see and how to go about doing so in the most convenient and timely way. And, since her company has a direct phone line patched through to New York City, there are no costly phone calls to Croatia. She proved time and time again to be quite knowledgeable of the attractions, schedules, modes of transportation in different areas (right down to where to park sometimes), and general tourist information. She adequately responded to all of my questions, which helped put my concerns to rest regarding conducting business with someone so far away. She was always polite and professional during each communication. Even after we arrived in Croatia, I had questions regarding the ferry schedules and our rental car, and she addressed my concerns within minutes. I can't say enough about Vlasta's customer service. She was terrific! Her company delivered everything that was agreed upon through the Zicasso website and subsequent phone calls. Many thanks, Vlasta!