Travel Review: Italy Mother-Daughter Trip, Milan, Rome, Florence, Tuscany, Sorrento, San Gimignano, Siena, Colosseum Tour

I worked with this Italy travel agent on my trip itinerary and she was fabulous! I decided to use Zicasso in late August 2015 to plan a trip to Italy in October 2015.  I had wanted to visit Italy for 1.5 weeks and the cities of Sorrento, Rome and Florence for 1.5 weeks before flying to Paris for a couple of days.  People usually start planning their trip months (or a year) in advance and I was afraid that no one would respond to me since the deadline was a tight two month window.  My agent responded back to my itinerary request ASAP and sounded warm, personable and nice on the phone.  She asked me what were the top cities that I wanted to visit in Italy, the length of time I had and things I wanted to do.  She took everything into consideration! I was traveling with my mother and everything was perfect, from the awesome private drivers (they were always on time or arrived a few minutes early), the private tour guides, small group tours and hotel accommodations.  The hotel we used in Florence had the most amazing view of the Arno river, it was on the top floor and couldn't have been better.  In Rome our hotel was walking distance to the Colosseum and the forum ruins (I told our agent that I wanted to stay near the ancient ruins and she literally put us right in there! awesome!) Our Sorrento hotel was also excellent, our agent worked her magic and got us the great views.  All of the tour companies she worked with were top notch, everyone was super nice and helpful. Prior to the trip, our agent responded to all of my questions promptly either on the phone or via email.  I get really nervous around travel logistics due to prior bad experiences but this agent had put my mind at ease - it was so flawless that I was almost sad when we had to leave Florence to fly to Paris to continue our vacation!