Travel Review: Luxury Costa Rica Family Vacation, Catamaran Tour, Ziplining, Wildlife

I talked to three different companies before choosing our travel company.  Our travel specialists arranged an amazing trip for myself, abuela, my daughter, and granddaughter (9 yr old).  I requested an active trip with wonderful hotels and they did not disappoint!  To accomplish our aggressive itinerary we flew for two of the legs.  Sansa to Tortugero and Aerobell to La Fortuna. I will say that $200 was taken from a checked bag at Sansa. No fault of your company.  All flights were great.  If I did this itinerary again I would fly from La Fortuna to Quepos.  The roads are a bit scary and long.  Our Driver was superb, very good driver.  We felt very well taken care of during the entire trip with him.  The hotels were in a beautiful spot in the tropical rain forest.  The staff was incredibly accommodating and very friendly.  I know now that there is only one hotel with air conditioning but the heat and humidity are intense and make sleeping difficult.  Food was good and the tours were wonderful with terrific guides. The hotel in La Fortuna has beautiful grounds and the bar at the pool is top notch.  The best pool bar of the trip. The bathroom is a little strange with the waterfall shower painted orange and green and the regular shower unusable due to the way the water leaks out all over the bathroom floor.  The jacuzzi did not work and with it's outside location makes it difficult to use without a bathing suit! So again a little strange.  Our other hotel had the most polished staff of all the hotels.  From an exceptional check in process to wait staff in the restaurant, all were very well trained, friendly and accommodating.  Absolutely beautiful location and the pool area is beautiful. Food is also very good.  The activities in La Fortuna: It was the first time for all of us to zip line.  This company could not have been more professional and well trained along with being kind and helpful while providing a heart pounding experience.  Highly recommend! The Conservation Center for animals provided important information regarding the conservation of the native species and up close viewing of many species, monkeys, birds, peccaries, and marguay.  This is a great experience for kids. In Quepos; the white water rafting was also terrific.  The personnel and equipment was very good. Our guide took great care with us especially since we had a young child. Due to lack of rain the rapids were not high and this was perfect for our group. The instruction before setting out was well done.  A very professional tour group. The hotel in San Jose; was only a transfer hotel due to our early flight the next day.  However I did find the front desk  staff to be somewhat indifferent.  Our wonderful experience was made more comfortable by always having the ability to contact our travel specialist to ask questions whenever we needed to do so.  She responded immediately. Our driver was always on time and transported us safely along with being kind.  We felt well taken care of always!! PURA VIDA!!!! COSTA RICA!!!