Travel Review: Luxury Custom Argentina & Uruguay Tour, Buenos Aires, Bariloche, Iguazu Falls, Montevideo, Punta del Este, etc.

We were most impressed with this Argentina and Uruguay travel company (Analia) once we had arrived in Argentina and experienced a problem with one of the providers. We sent her an email from our (excellent) hotel describing the problem and, literally, within an hour we'd heard back from her--and the supplier in Iguazu. They made it right, which to us salvaged a major disappointment and turned that part of our trip into a delight. Travel agents, in our view, need to add value to things we might otherwise arrange ourselves--and Analia added an incredible amount of value to our trip. The tour she arranged for us in Buenos Aires was among the best we've ever had--and she even offered some advice on things we hadn't booked through her. In short, we felt well cared for and were really glad to have her backing us up when we needed it. She's really an excellent travel agent.