Travel Review: Luxury Family Trip to Peru, Machu Picchu, Whitewater Rafting, Wildlife

If we could do the trip again, we would want a tour guide that maybe spoke better English so that we wouldn't run into problems pertaining to communications. We would have loved to have had the time to do an additional hike at Machu Picchu.

Travel Company Comments

Thank you for taking the time to review our services with Zicasso, it is appreciated. As we know there were a few hiccups during your trip, which it is worth mentioning were mainly caused by the last minute re-scheduling of Peru Rail trains due to some operational issues the train company encountered on your day of travel. Although we tried to handle this the best we could, we were somewhat limited with the time we had available. We apologize for any inconvenience that you may have encountered. It is also worth mentioning that all of our guides are professionally certified tourist guides and meet our minimum requirements in English Language skills. We would expect nothing less for our clients. 

We are happy to hear that overall you enjoyed your time in Peru and genuinely hope that you returned home with some great memories of your trip.

Warm Regards