Travel Review: Luxury Italy Vacation, Rome, Verona, Venice, Florence, Pietrasanta, Tuscany, Sistine Chapel, Colosseum, Murano Glass

It was our first experience/ trip abroad and I would recommend this Italy travel agency to anyone looking to travel and explore.  Our agency took our initial plans and molded a very detailed and well thought out itinerary through Rome, Florence, a not-to-be-missed Pietrasanta, Verona and of course Venice.  From the moment we landed in Rome, we were treated as VIP guests by our tour guides and hotel staff.  Our wishes were met through this agency's meticulous planning and attention before and during our trip. Our hotels were exceptional and in locations off the beaten path, but near enough to sites, local restaurants, cafes and wine bars to make us feel right at home and allow us to walk as much or as little as we wanted. The air/rail/car transfers were smooth and seamless. Our itinerary included several guided and private tours, but left us (as we wanted) plenty of time to explore on our own. Our immediate plans is to return to Italy and explore other areas of this wonderful country (although it will be difficult not to return to Tuscany as part of any further trip). 

I knew our trip was well planned, but I didn't realize how well until I was behind another couple checking out of our hotel in Rome.  It seems they were under the impression the hotel costs were included in their pre-paid package, but they were not.  Based on previous conversations and e-documents I had in hand, I was 100% confident our trip would be stress-free with regard to what was previously paid for and where we were on our own. My wife and I felt we were educated, well-prepared travels free to enjoy the history, art, science and culinary wonders of Italy. 

Your overall comments on Zicasso
I was a bit skeptical when I submitted our plans to Zicasso. My concerns were quickly eased when I began the discussions and set the eventual itinerary with the selected travel company.