Travel Review: Luxury Morocco Vacation, Atlas Mountains, Marrakesh, Shopping

Review by traveler

Beatriz R.

9.19.2021

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Morocco

Your overall comments on the trip and the travel company:

It was too packed with activities and hotel changes, despite my concerns about these. I suggested more time to rest and slower pace. Less hotel changes. I specifically requested rest time. I was intense. Very little time to truly enjoy much. I was promised it would not feel rushed and plenty of relaxing time. Very little time for my true interest, which I was very specific about.

What were the most enjoyable or memorable parts of your trip?

Atlas Mountains and shopping at Marrakesh. Which I demanded be the priority and not their scheduled activities.

If you could take your trip again, what would you do differently?

Spend more time relaxing and enjoying the cities I had requested more time in, which I was advised almost to skip.

Travel Company Comments:

Dear Beatriz,
Many thanks for your valued feedback. It was a pleasure to meet you in person with your sister at the Majorelle Gardens during your trip after multiple phone calls/email exchanges. I’m pleased to know that you enjoyed our services and most of the unique experiences throughout your journey.
I strive to create outstanding & unforgettable experiences for our guests and any negative feedback is taken very seriously. You are 100% right that in order to cover everything you requested to see in Morocco (The Blue city, Sahara desert, Toubkal Summit…etc.) while also keeping your hotel changes to a minimum, it did require a fair amount of driving and hiking. I regret if the driving led to some discomfort after the plane delay on the first day, plus the late departure in the mornings. Once again, I feel sorry for your sister that she wasn’t aware of the difficulty level of the Toubkal climb and proud she made it to the hut with the help of the mule and the mountain guide.
And ultimately, we are glad to have designed a travel experience that enabled you to see everything that you wanted.
We pride ourselves on the detailed behind-the-scenes work that we put into each and every itinerary for all of our valued guests, especially during COVID times, taking care of all travel logistics, COVID-testing requirements, travel advice & support, and ensuring our guests enjoy their trips of a lifetime in Morocco to the full, as reflected in the reviews below from our clients who have traveled.
Thank you again and warm regards from the travel team.

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