Travel Review: Luxury Tour of Spain, Barcelona, Seville, Madrid, Malaga, Andalusia

From the onset, this agent stood out in our minds, compared to other travel providers that we were interviewing. The survey/questionnaire was helpful, but more importantly, he took that information to probe a little deeper before proposing an itinerary. As we told him later, the art of a good process is understanding that clients oftentimes think they know what they want, but can't be fully informed unless provided additional insight and information. Our agent met that need, and managed the process accordingly