Travel Review: Rome Florence, Venice, Montepulciano, Vatican, Art, History, Food & Wine

I want to start by saying the accommodations were great. We felt we were in walking distance of all the sights that were important to us.  We couldn't have been happier.

Communication with the travel agency was excellent until about a month prior to our departure.   Initially, all of my emails were answered within hours which was surprisingly good.  I don't know what happened but I was told he forgot to respond with his apologies included.

There were a couple oh glitches during our vacation. The first one was in Venice when a water taxi scheduled to take us to the train station arrived very late.  We had to run to the train with our luggage and got there as it was about to depart.

The second problem occurred when we arrived for a private tour of the Vatican only to discover the tickets were not purchased.  This wasted  a few of our precious hours in Rome.  Thanks to our agent in New York, I think, saved the day.  She got tickets and managed to get us tickets with no tour unfortunatel .  We were reimbursed for both issues and extremely pleased with this agent helping us out.