Travel Review: Scotland Tour, Castles, Distilleries, 11-Day Trip

We didn’t have a ‘standard’ tour. Never having been to Scotland, we relied heavily on the opinions and suggestions of our trip planner to compose our tour. And it was our tour. We chose the cities and the individual excursions to visit the sites, from castles to distilleries, that interested us. Our trip planner then stitched together transportation from trains, local companies providing small group excursions, to our own driver and guides who were superb! The Scottish and local histories and insights they provided we found fascinating.
With the assistance of our trip planner we constructed a tour for us. Then our guide worked to make it happen! And this travel company's “By-Your-Side-Service”, yes, we had to use it. Once, a ticketing problem occurred. We called the travel company's 24/7 traveler hotline and our call was answered in a couple of rings.  Eventually, that problem was resolved. And we were able to do that because in planning our tour with our trip planner, we told her that we wanted some free time built in for whatever might occur to us at the moment or just for some R&R. We used some of that free time to reschedule that morning for that afternoon.
We loved our time in Scotland and we’re already talking about our next visit. This travel company planned and executed the trip we wanted. I won’t hesitate to call them again.