Travel Review: Tour of Croatia, Brac

This company was a wonderful travel agency.  Our agent responded to every one of my many emails and did everything to ensure that we would have a wonderful trip.  She also contacted me during and after the trip to make sure we had everything we needed.  A few months before the trip, she put me in contact with the manager of the villa, who also answered many of my questions.  I had many concerns regarding restaurants, grocery stores, directions to the villa, and other activities we wished to pursue on the island.  I felt when I arrived with my family that I was well prepared for what the island had to offer.  

Unfortunately, I was not as prepared for a few difficulties that arose.  For instance, I had neglected to find out how accessible the villa was for someone who had to walk with a cane.  I made the reservations over a year before our trip and at that time I was healthy.  However, in the months before our trip I had severe problems with my back and knee that made walking difficult, and climbing stairs even worse.  I did not think that there might be many steps to navigate and only thought to ask about it a few weeks before we arrived.  I also was not prepared for the mosquitoes which were a real problem for all of us.  There were mosquito traps in place but they didn't seem to work.  I don't know how a travel agency can prepare you for all of these things and still expect to be successful in making bookings for the villas they represent, but I wish I had been better prepared for these things.